Returns & Exchanges

At Arsenikbutik, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined exchange process ensures you find the perfect style without any hassle.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack the Items

  Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup using the provided return shipping label.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.